Job Details

Program Supervisor (Transcript Evaluation Services)

San Mateo County Community College District


Posting Number: 2014983S
Department: Educational Svcs & Planning DIST (DEPT)
Location: District Office
Position Number: 1C0508
Percentage of Full Time: 100%
FLSA: Non-Exempt (accrues overtime)
Months per Year: 12
If other, please specify:
Salary Range:
Note:
Min Salary: $78,936 (annual)
Max Salary: $100,860 (annual)
Position Type: Administrative/Supervisory Positions

Who We Are:
The San Mateo County Community District is committed to achieving educational equity for all students. As outlined in the Districts Strategic Plan, success, equity, and social justice for our students are longstanding goals. The Districts Students First Strategic Plan is focused on Student Success, Equity and Social Justice. We provide students with a rich and dynamic learning experience that embraces differences emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at San Mateo County Community College District, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.


The College and the District:
The San Mateo County Community College District is home to Caada College, College of San Mateo, and Skyline College. All three of our colleges are designated as Hispanic Serving Institutions enrolling approximately 33,000 students each academic year. San Mateo County Community College District has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on the San Mateo County Community College Districts Educational Services & Planning website.


Who We Want:
We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.


The Position:
This is professional work at the action level involved in planning, implementing, coordinating and supervision of non-academic staff and administrative support services for Transcript Evaluation Services (TES) in the community college district. Under the direction of the Vice Chancellor of Educational Services and Planning, or designee, the employee is responsible for planning within TES, researching and compiling data for statistical and other reports, serving as a liaison with faculty, students, industry and community representatives, and for assisting division/department managers in budget planning and implementation. Public contact is extensive and involves College and outside staff for the purpose of exchanging TES and department policy, curriculum, and procedural information. A high degree of independent judgment and creativity are required to complete research; draft proposals; coordinate various logistical areas of TES; and to participate with faculty, College and department staff in strategic planning and TES marketing. The Program Supervisor will direct the work of professional, paraprofessional, clerical and other staff, and student assistants as assigned.


Duties and Responsibilities:
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

1. Exchanges information with faculty and other college staff, students and the general public about Transcript Evaluation Services, policies and procedures; establishes and maintains working relationships and partnerships with, community, union, advisory board, and educational institution representatives; confers with faculty, and other educational institution staff regarding TES future planning, courses, programs and Catalog scribing, enrollment trends in transcript evaluation, and other matters related to maintaining the currency of the TES; attends meetings, workshops and other informational events to obtain and provide current TES information; makes presentations to small and large groups as assigned

2. Confers with division/department administrators, supervisors and faculty at all three colleges regarding curriculum and course planning, staffing needs, TES expansion and modifications, and logistics of implementation; coordinates and chairs advisory and other committee meetings as assigned; provides input into development of marketing information and related activities for TES; prepares materials for and follow-through on the logistics of curriculum changes and approvals as pertinent to TES functions ; meets with College committees at all three colleges and other review panels to present and provide technical information about new and modified programs and courses

3. Researches and compiles statistical and other information for special and regular reports of TES metrics, including courses, budget, program staffing, state and local government and other regulation compliance, and other data; compiles and coordinates distribution of updated program information to faculty and staff; uses a database and other software to monitor unit work and other data and to produce a variety of reports and documents; sets-up and maintains a library of academic, trade/industry, educational, and other program materials

4. Coordinates, supervises, and evaluates the work of paraprofessional, clerical and other support staff as assigned; hires, trains, and directs the work of student assistants; plans and schedules new TES employee orientations and training in conjunction with current staff; serves as TES supervisor; serves as primary technical resource for the unit in transcript evaluation and Degree Works scribing

5. Assesses unit capabilities and develops proposals to improve efficiency of operations; sets up and maintains an online and/or manual system of TES usage by College; assesses and provides input into the need and acquisition of new equipment and supplies; coordinates the requisition, acquisition, delivery, set-up, inventory and transfer of program equipment and supplies; directs staff in the operation of stockrooms; and serves as liaison with vendors, contractors and other outside service providers for TES


Minimum Qualifications:
A combination of education and experience equivalent to completion of a Bachelors degree in a subject-matter closely related to the specific assignment

Successful program planning and implementation experience that has included directing the work of others

Experience with needs assessments and development of responsive programs and activities

Experience using databases and other software to set-up and monitor data and to produce a variety of reports and materials, including research, data analysis, and preparation of statistical and other reports

Skill in oral and written communication, including teaching or training others

Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff

Experience with budget/financial planning and reporting


Physical Requirements:
This classification requires sitting for various lengths of time; the ability to type, use phone, occasionally lift, carry, push, pull, or otherwise move objects of light to moderate weight; work at a computer, including viewing a monitor for various lengths of time, repetitive use of keyboard, mouse or other control device, dexterity of hands and fingers to operate keyboard; and ability to operate a motor vehicle and drive to off campus locations in order to perform the essential functions.


Equivalence to Minimum Qualifications:


Knowledge, Skills and Abilities:
1. Knowledge of the goals and objectives of community college vocational and academic programs and services

2. Knowledge of community and educational resources available to serve as partners for curriculum and TES service planning

3. Skill in program planning, coordination, budgeting, reporting, and evaluation, including needs assessment, marketing, time management, and attention to detail

4. Skill in training, supervising, and evaluating the work of staff

5. Skill in use of a database and other software to conduct research and to produce reports, documentation, and other printed materials

6. Skill in the use of national, state, college/university technologies and resources related to the areas of transcript evaluation and Ellucians Banner and Degree Works.

7. Skill in oral communication, including public speaking

8. Skill in written communication, including development of proposals, grants, reports, and other print materials

9. Skill in building and maintaining effective and cohesive work teams

10. Skill in research methodologies, resources, data analysis, and documentation

11. Skill in establishing and maintaining efficient working relationships with people at all levels within organizations, including industry, community, and public agencies

12. Ability to communicate effectively with people who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds


Preferred Qualifications:


Benefits:
Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.


Open Date: 10/16/2020
First Review Date: 11/06/2020
Close Date:
Open Until Filled: Yes

Special Instructions Summary:
Required Application Materials
All applicants are required to submit:

1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).

2. A resume that details all relevant education, training, and other work experience.

3. A cover letter of no more than 3 pages that addresses the applicants cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff as well as the applicants qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:

SMCCCD Office of Human Resources
3401 CSM Drive, San Mateo, CA 94402
Tel.: (650) 574-6555
Fax:(650) 574-6574
Web Page: www.smccd.edu/hr


Conditions of Employment:
Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
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5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.


EEO Statement:
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.


Accommodations:
Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation request forms and a copy of the Americans with Disabilities Act applicant procedures are available in the Office of Human Resources.


Annual Security Report:
San Mateo County Community College Districts (SMCCCD) 2019 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2019 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2019 Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. The 2019 Annual Security Report is now available. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000.


To apply, visit: https://jobs.smccd.edu/





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