Job Details

Shipping & Receiving Clerk


Campus: Cañada College

FLSA Status: Non-Exempt

Salary Schedule: 60

Bargaining Unit: CSEA

Months Per Year: 12

Hours Per Week: 37.5

Mandated Reporter: Yes

Campus Security Authority: No

A Shipping & Receiving Clerk performs clerical work involving receiving, sending and delivering mail, parcels, supplies and equipment for a college warehouse operation. Under general supervision, the employee has responsibility for receiving, stocking, storing, and delivering incoming mail, parcels, equipment, and supplies and for maintaining required documentation. The employee is responsible for working with outside vendors to schedule deliveries to the campus. The employee is also responsible for making sure there is adequate budget at all times for college mailings. Public contact is extensive, primarily involving faculty and staff, postal service employees, shipping and logistics vendors, and other vendors for the purpose of exchanging procedural information related to shipping, receipt, timelines and purchasing resources. A moderate degree of independent judgment and creativity is required to resolve frequent minor and occasional major problems that arise. Consequences of errors in judgment can be costly in employee time and in materials; however, supervisory controls limit the risk of serious consequences. A Shipping & Receiving Clerk can lead the work of student assistants as assigned.

Duties and Responsibilities
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

1. Exchanges information with faculty, staff, shipping and logistics vendors, postal service employees and others regarding shipping deadlines, methods of packaging, timelines for delivery, weight and postage, pickup and delivery specifications, special mail handling, sorting changes and packaging, shipment quality and returns, discrepancies in shipments and invoices, and other procedural information
2. Confers with staff regarding postal regulations, District delivery policies and procedures, quality of customer services, and related matters
3. Prepares supplies and other materials for shipment by packing and addressing parcels, completing processing for freight shipments, and documenting both online and manually such information as quantity, invoice numbers, prices, and other information
4. Receives deliveries from other campuses and outside vendors
5. Drives a motor vehicle to pick up and deliver mail, parcels, equipment, supplies, and other materials
6. Follows a schedule of mail pick-up and delivery, following specific routes and timelines, as well as makes special off-schedule deliveries and pick-ups as assigned
7. Organizes, sorts, and bundles mail, parcels, and other materials
8. Issues and receives receipts for special handling and regular mail, including proof of mailing and delivery
9. Operates postal machines and scales
10. Uses a database and computer software to enter, modify, and retrieve routine data as assigned
11. Sets up and maintains routine communication with supervisory and other staff
12. Sets up and maintains routine files and supplies
13. Leads the work of student assistants as assigned
14. Performs other related duties as assigned

Employment Standards (acquired through education, training, and/or experience)

Knowledge of:

1. Shipment and postal regulations for bulk mailing and items of varying weights
2. Standard mail and postage rates, procedures, and equipment

Skill in:

1. Respectful, tactful and sensitive interaction with people who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds
2. Safe handling and movement of moderate to heavy items, including available safety equipment
3. Memorizing department and individual names and locations, streets, and mail service locations
4. oral communication
5. Written communication
6. Training and leading the work of others
7. The use of a computer to enter, modify, and retrieve routine data
8. Organizing data, setting up, tracking and maintaining data in electronic and manual files

Ability to:

1. Coordinate, anticipate, and resolve workload issues and problems
2. Work effectively as part of a customer service team

Job Requirements:

• Graduation from high school and college courses in business administration, office administration, or a closely related field OR an equivalent combination of education and experience
• Successful complex clerical experience of increasing responsibility that has included shipping and receiving of parcels and the ability to meet deadlines
• Extensive public contact experience with people of diverse cultures, language groups and abilities
• Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff
• Demonstrated oral and written communication skills
• Experience with the organization and maintenance of electronic and manual files and records
• Demonstrated skill in multi-tasking, prioritizing workloads, and working independently
• Demonstrated skill in working as part of a customer service team
• Possession of a valid California Driver's License and the ability to drive a motor vehicle to off-site locations as required
• An impeccable driving record

Additional Information:
Physical/Other Requirements

This classification requires visual comparison and acuity; attention to details; good memory; ability to give and follow concise instructions; moving objects of moderate to heavy weight, including floor to ceiling movement; pushing, pulling, reaching overhead; kneeling, crawling, bending, stooping; exposure to outdoor climates, fumes, dust and odors; patience and tact; flexibility and adaptability; and climbing up and down ladders of varying heights, in order to perform the essential functions.

Benefits: Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees' Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

EEO Statement: San Mateo County Community College District is an Equal Opportunity, Title IX, and Section 504 employer. We prohibit discrimination and harassment based on race, color, ancestry, national origin, religion, age, sex, gender identity, sexual orientation, genetic information, marital status, veteran status, medical condition, physical or mental disability, or any other protected status under federal, state, or local law. We seek to employ individuals who reflect our community's diversity of cultures, languages, and abilities.

Our EEO Plan grounded in Title 5 regulations is developed and monitored by an EEO Advisory Committee, reviewed at least every three years, and supported by regular training for all members of selection and screening committees. We collect and analyze recruitment and retention data to measure progress and identify barriers.

Annual Security Report

San Mateo County Community College District's (SMCCCD) 2025 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years (2022-2024) concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. The 2025 Annual Security Report also outlines various campus safety and security policies concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The Annual Security Report also includes important tips to help every community member remain safe and avoid becoming a victim of crime. The 2025 Annual Security Report is now available on the Public Safety website. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000. The report includes information about criminal activity on our campuses, emergency procedures, and resources.


Closes: 11/26/2025

To apply, visit http://smccd.interviewexchange.com/jobofferdetails.jsp?JOBID=194092