Job Details

San Mateo County Community College District
  • Position Number: 1816783
  • Location: Redwood City, CA
  • Position Type: Financial Aid

Financial Aid Technician (Temporary)

San Mateo County Community College District

Posting Number: 2014914S
Department: Financial Aid CA (DEPT)
Location: Caada College
Position Number: TBD
Percentage of Full Time: 100%
FLSA: Non-Exempt (accrues overtime)
Months per Year: other
If other, please specify: Through 06/30/2020
Salary Range:
Min Salary: $24.67 per hour
Max Salary: $31.54 per hour
Position Type: Classified, Temporary

Who We Are:
The San Mateo County Community District is committed to achieving educational equity for all students. As outlined in the Districts Strategic Plan, success, equity, and social justice for our students are longstanding goals. The Districts Students First Strategic Plan is focused on Student Success, Equity and Social Justice. We provide students with a rich and dynamic learning experience that embraces differences emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at San Mateo County Community College District, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.

The College and the District:
Caada College is part of the San Mateo County Community College District and is designated as a Hispanic Serving Institution (HSI), enrolling approximately 11,000 students each academic year. Caada College has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on Caada Colleges Office of Planning, Research and Institutional Effectiveness (PRIE) website.

Who We Want:
We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community College District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.

The Position:
This is complex clerical work at the action level involved in compilation of data, assessment and processing of student eligibility for financial aid awards and services. Under general supervision, the employee in this position will play an integral role in the implementation of financial stability services within the SparkPoint Center at Canada College, provides financial aid policy and procedural information; compiles data for, and assesses student eligibility for a variety of awards and related services; analyzes data, reconciles program accounts, and prepares statistical and other reports to document financial aid packages awarded. Public contact is extensive, primarily including students, staff, other educational institutions, community organizations, business representatives, funding agencies, and the general public, for the purpose of exchanging policy and procedural information concerning eligibility criteria, assessment and award packages and related program services. A moderate to high degree of independent judgment and creativity are required to apply prescribed policies and guidelines to a variety of individual situations in order to arrive at appropriate recommendations. Consequences of errors in judgment could be costly in public relations, employee time and money. The Financial Aid Technician can direct the work of other staff and student assistants as assigned.

Duties and Responsibilities:
1. Exchanges financial aid and other enrollment services policy and procedural information with students, parents, staff, other educational institutions, community organizations, business representatives, funding agency personnel and the general public

2. Participates in community outreach activities to promote financial aid and enrollment services

3. Drives a motor vehicle to attend off-site meetings, workshops, recruitment programs and other special events to obtain and provide current information

4. Makes presentations to small and large groups regarding available loans and grants, eligibility criteria, programs and student services offered, required forms and timelines and other information

5. Confers with government and funding agencies regarding immigration, tax, residency and other eligibility issues

6. Interviews students to assess their financial aid eligibility, college standing and projected financial and enrollment service needs

7. Compiles confidential and other data to assess and document student income status, expenditures and projected budgets, enrollment status, grades, employment records, immigration status, residency, tax liability and other information

8. Computes financial and budgetary projections using prescribed funding agency policies and guidelines

9. Conducts detailed data assessments in order to select appropriate loans, grants and other programs for students, based on eligibility and need

10. Assists supervisory staff on special and regular projects and reports as assigned

11. Monitors program expenditures and project budget expenditures using prescribed funding agency and district policies and financial guidelines

12. Provides financial coaching support services to low income students and families and trains other staff to build capacity and provide appropriate support for SparkPoint at Caada College participants

13. Exchanges information and serves as point of contact for undocumented AB 540 students, reviews eligibility for state financial assistance programs, collaborates with Outreach Department and high school representatives to inform prospective students, parents and others of available resources, serves as liaison for DREAMers Task Force and other related activities

14. Uses a database and a variety of computer software to set up, maintain and monitor confidential and other student records and files

15. Uses spreadsheets and a variety of other computer software to compose and prepare original correspondence, narratives, memoranda, research data for and prepare reports in support of programs and services, and to document eligibility, student demographics, profiles, financial status and other data

16. Provides college and community referral services to students as appropriate

17. Confers with employers, community and government agency representatives, high school staff, bank personnel and other college staff regarding student job opportunities, follow-up to previous referrals, recruitment activities, and other services

18. Directs the work of clerical and other staff on special projects and other workloads as assigned

19. Performs other related duties as assigned

Minimum Qualifications:
A combination of education and experience equivalent to an Associate degree in business administration, accounting or a closely related field

Successful work experience of increasing responsibility that has included accounting, budgeting or other financial record keeping, preferably in banking or related financial loan services

Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff

Skill in oral and written communication, including public speaking

Skill in directing the work of others

Experience with compiling data for, composing and preparing reports, correspondence, memoranda and other written materials

Experience with detailed record keeping

Experience using a database and a variety of computer software

Possession of a valid California Drivers License (or ability to obtain one) and the ability to drive a motor vehicle to off-site locations are required

Physical Requirements:
This classification requires sitting for various lengths of time; the ability to type, use phone, occasionally lift, carry, push, pull, or otherwise move objects of light to moderate weight; work at a computer, including viewing a monitor for various lengths of time, repetitive use of keyboard, mouse or other control device, dexterity of hands and fingers to operate keyboard; and ability to operate a motor vehicle and drive to off campus locations in order to perform the essential functions.

Equivalence to Minimum Qualifications:

Knowledge, Skills and Abilities:
1. Knowledge of state and federal financial aid policies, procedures, guidelines and required reports related to the award, continuation, and follow-up of student loans, grants, and related services

2. Knowledge of college program, services and other resources available to assist students in counseling, immigration procedures, employment, tutoring, enrollment, record keeping, and other areas

3. Knowledge of interviewing and assessment techniques

4. Skill in communicating respectfully, sensitively and effectively with people at various levels within an organization who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds

5. Skill in following written instructions, formulas and guidelines to analyze data for the purpose of drawing conclusions

6. Skill in use of a computer database and a variety of software to set up and maintain detailed records and to compose a variety of written materials

7. Skill in oral communication, including persuasive communication skills

8.Skill in written communication

9. Skill in working cooperatively with others and effectively as part of a customer service team

10. Skill in working accurately with financial and statistical data

11. Skill in directing the work of others

12. Ability to use tact and discretion in handling confidential information

Preferred Qualifications:

Due to the temporary nature of this position, benefits are not included.

Open Date: 02/07/2020
First Review Date: 02/21/2020
Close Date:
Open Until Filled: Yes

Special Instructions Summary:
Required Application Materials
All applicants are required to submit:

1. A completed online District application form (go to to complete the application and to apply for this position).

2. A resume that details all relevant education, training, and other work experience.

3. A cover letter of no more than 3 pages that addresses the applicants cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff as well as the applicants qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:

SMCCCD Office of Human Resources
3401 CSM Drive, San Mateo, CA 94402
Tel.: (650) 574-6555
Fax:(650) 574-6574
Web Page:

Conditions of Employment:
Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

EEO Statement:
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation request forms and a copy of the Americans with Disabilities Act applicant procedures are available in the Office of Human Resources.

Annual Security Report:
San Mateo County Community College Districts (SMCCCD) 2019 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2019 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2019 Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. The 2019 Annual Security Report is now available. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000.

To apply, visit:

Copyright 2017 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency


By continuing to use our site, you agree to our Terms of Service and Privacy Policy. Learn more about how we use cookies by reviewing our Cookie Policy.