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San Mateo County Community College District
  • Position Number: 4157674
  • Location: San Mateo, CA
  • Position Type: Student Affairs and Services

Dean of Enrollment Services and Support Programs

San Mateo County Community College District

Posting Number: 20141559S
Department: Enrollment Services CSM (DEPT)
Location: College of San Mateo
Position Number: 4A0028
Percentage of Full Time: 100%
FLSA: Exempt (does not accrue overtime)
Months per Year: 12
If other, please specify:
Salary Range:
Min Salary: $169,668 (annual)
Max Salary: $215,580 (annual)
Position Type: Administrative/Supervisory Positions

Who We Are:
The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the Districts Strategic Plan, "success, equity, and social justice for our students are longstanding goals." The Districts "Students First" Strategic Plan is focused on "Student Success, Equity and Social Justice." We provide students with a rich and dynamic learning experience that embraces differences - emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our San Mateo County Community College District team, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty and classified staff, administration, students and community partners.

The College and the District:
College of San Mateo (CSM) is part of the San Mateo County Community College District and is a Hispanic Serving Institution and Asian American Native American Pacific Islander Serving Institution. The college enrolls approximately 15,000 students each academic year. CSM has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on College of San Mateos Office of Planning, Research and Institutional Effectiveness (PRIE) website.

The President has called for the college community to be student-focused, always find a way to get to "yes" as one team, and serve local communities to the best of our abilities. The college recognizes the need for all students to achieve their goals and recognizes that as an institution we are stronger together. To learn more about CSMs antiracism and justice-centered efforts, please read our Solidarity Statement.

Who We Want:
We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals. More details about our commitment to these values can be found in our District-wide commitment to social justice.

The Position:
Responsible to the Vice President of Student Services for the coordination, integration, and supervision of student admission and enrollment, registration and records policies and services, financial aid, and special programs (i.e. Veterans Services, Wellness Center, SparkPoint, and Financial Literacy), and/or other key areas of student services as assigned. The Dean ensures that the various enrollment services units and other College departments collaboratively produce program outcomes that bring integrated services to students and the community.

Duties and Responsibilities:
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.
  1. Plan, provide leadership for, organize and direct the establishment of an organizational culture based on strong team-building and systematic collaboration among student and College services, such as student admissions, enrollment, registration and records, financial aid, special programs, and/or other key services as assigned
  2. Collaborate with other College and District administrators in order to plan and implement policies, procedures, programs, and activities that demonstrate quality consistent service to students
  3. Collaborate with information technology staff and other staff to promote and expand the use of technology in the delivery of registration and enrollment, financial aid, reporting, and other services and programs
  4. Collaborate with the Executive Director of Strategic Initiatives and Economic Development to effectively implement dual enrollment and concurrent enrollment
  5. Serve as technical advisor to review and resolve matters of regulatory interpretation related to the enrollment services and financial aid units
  6. Direct and participate in researching, compiling data for, and preparing special and regular reports, including annual program plans, editing information for the catalog and schedule of classes, and regulatory audits most often associated with financial aid and student records
  7. Review petitions seeking waivers, approvals, and determents
  8. Plan and administer department and program budgets, including grant and other externally funded budgets; analyze and recommend changes to staffing levels as needed
  9. Use a computer database and a variety of computer software to set up, access, track, and report on student, departmental, financial, statistical, and other data. Supervise the set-up and maintenance of student, faculty, budgetary, categorical funding, and other online and manual records
  10. Serve as the Title IX Coordinator, Student Conduct Officer, or a lead role with the Behavioral Intervention Team
  11. Coordinate with appropriate departments to ensure students are aware of their options and resources with respect to reporting and filing complaints alleging sexual harassment, sexual assault, sexual misconduct, and relationship violence
  12. As assigned, responsible for collecting the relevant facts related to the reported Title IX incident and, in collaboration with the District Title IX Coordinator, assess whether a further review or investigation is necessary in order to ensure the safety of impacted students and the community
  13. Write grant proposals, manage Division grants, and prepare required reports
  14. Serve on designated College and District committees
  15. Serve as a member of the College Management Team and in a leadership role with strategic direction of Student Services
  16. Participate as a member of select Division, College, and District committees
  17. Train, direct, supervise, and evaluate the work of all managers, faculty, academic and classified staff in the department, including day, evening, weekend, and summer services; direct the tenure review process and evaluation processes for all Division faculty and staff
  18. Provide leadership that instills a spirit of innovation and high standards of individual performance
  19. Carry out assigned roles and responsibilities as assigned in the College Emergency Operations Plan
  20. Serve as key emergency prevention, preparedness, and response personnel as assigned
  21. Serve as a Campus Security Authority and mandated reporter
  22. Perform other duties as assigned by the Vice President of Student Services

Minimum Qualifications:
  • Possession of a Masters degree or above from an accredited institution OR the equivalent
  • One year of administrative experience, formal training, or leadership experience in a leadership position reasonably related to this administrative assignment
  • Demonstrated experience in budget development and management
  • A well-formed leadership philosophy, demonstrated listening skills, and experience as a successful leader who can deliver on desired outcomes
  • Demonstrated experience as a leader in implementing diversity, equity, and social justice actions
  • Understands and has experience in shared governance consultation and collaboration among college constituency groups and associated campus committees, such as Institutional Planning Committee, Curriculum Committee, Enrollment Sustainability and Growth Work Group, and Educational Equity Committee
  • Demonstrated fiscal prudence and accountability
  • Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds, of community college students, faculty, and staff
  • Demonstrated knowledge of and/or experience with Title IX, VAWA, Equity in Education Act, Title 5/Education Code, California regulatory agencies, accreditation requirements, and collective bargaining practices
  • Knowledge of and experience with issues related to gender-based violence
  • Demonstrated knowledge of standard practices related to behavioral intervention team management and best practices

Physical Requirements:
This classification requires sitting for extended periods of time, pushing and pulling, and visual acuity. The ability to type, use a phone, stand intermittently, walk, bend and stoop, occasionally lift, carry, push, pull or otherwise move objects of light to moderate weight, work at a computer, including sitting and viewing a monitor for various lengths of time, repetitive use of a keyboard, mouse or other control devices, dexterity of hands and fingers to operate a keyboard, ability to communicate and provide information to others. Ability to operate a motor vehicle and drive to off-campus locations.

Equivalence to Minimum Qualifications:

Knowledge, Skills and Abilities:
  1. Knowledge of state and federal laws, such as Title IX, Equity in Education Act, Title 5 and Education Code, as well as policies, programs, regulations, and services related to student recruitment, admissions, enrollment, retention, financial aid, matriculation, and records management
  2. Skill in budget development, maintenance, and reporting related to general funds, grants, and other externally-funded resources
  3. Evidence of ability to provide leadership for all aspects of the division
  4. Ability to develop, organize, and coordinate diverse student services programs to achieve college and division goals
  5. Skill related to involvement, initiative, and leadership in student services activities
  6. Ability to think creatively, be visionary, and be proactive in making improvements and resolving problems in a collaborative effort to promote student services programs of the highest quality
  7. Ability to elicit and coordinate recommendations from Division faculty and staff, and ability to represent effectively the Division and its goals at College and District levels
  8. Skill in oral and written communication, including public speaking and complex reports
  9. Skill in research, data analysis, and interpretation of complex, multi-layered data to draw conclusions
  10. Skill in training, directing, supervising, and evaluating the work of others
  11. Skill in communicating effectively with students on a variety of issues, including those related to student conduct and discipline
  12. Skill in coordinating the writing, implementation, and reporting of grant applications
  13. Evidence of organizational skills, including prioritization and delegation
  14. Knowledge of accreditation standards and their implementation
  15. Successful experience in grant writing and management
  16. Demonstrated ability to form and maintain community and industry partnerships
  17. Proficiency in the use of a variety of computer software and databases, technology related to student and other educational services
  18. Ability to establish goal-oriented team building and maintenance of effective collaborative working relationships with others
  19. Skill in building equity-minded language that is respectful and inclusive of people at various levels within organizations who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds

Preferred Qualifications:

Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Optional tax-deferred flexible benefit 403(b) and 457 plans are also available. Academic managers participate in the State Teachers Retirement System, a defined-benefit retirement plan through the State of California. Employees may also be eligible for various first-time homebuyer programs.

Open Date: 05/01/2023
First Review Date: 06/12/2023
Close Date:
Open Until Filled: Yes

Special Instructions Summary:
Required Application Materials All applicants are required to submit:

1. A completed online District application form (go to to complete the application and to apply for this position).

2. A resume that details all relevant education, training, and other work experience.

3. A cover letter of no more than 3 pages that addresses the applicants cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff as well as the applicants qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Web Page:

Conditions of Employment:
Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)
Foreign Education completed outside of the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs in order for it to be considered for the satisfaction of minimum qualifications. Foreign transcripts must be translated and evaluated by a U.S.-based credentials evaluation service. The District currently accepts evaluations from agencies approved by the California Commission on Teacher Credentialing.

2. Submit verifications of prior employment

3. Satisfactory references

4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.

5. Present original documents for proof of eligibility to work in the United States

6. Approval of your employment by the SMCCCD Board of Trustees

7. Provide a certificate of Tuberculosis exam for initial employment.

8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

EEO Statement:
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our: Applicant Reasonable Accommodation Request Form

Annual Security Report:
San Mateo County Community College Districts (SMCCCD) 2021 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2021 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2021 Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. The 2021 Annual Security Report is now available. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000. The report includes information about criminal activity on our campuses, emergency procedures and resources.

To apply, visit:

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