Job Details

Public Safety Systems Manager

San Mateo County Community College District


Posting Number: 2014975S
Department: Public Safety DIST (DEPT)
Location: District Office
Position Number: TBD
Percentage of Full Time: 100%
FLSA: Non-Exempt (accrues overtime)
Months per Year: 12
If other, please specify:
Salary Range:
Note:
Min Salary: $98,004 (annual)
Max Salary: $125,064 (annual)
Position Type: Administrative/Supervisory Positions

Who We Are:
The San Mateo County Community District is committed to achieving educational equity for all students. As outlined in the Districts Strategic Plan, success, equity, and social justice for our students are longstanding goals. The Districts Students First Strategic Plan is focused on Student Success, Equity and Social Justice. We provide students with a rich and dynamic learning experience that embraces differences emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at San Mateo County Community College District, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.


The College and the District:
The San Mateo County Community College District is home to Caada College, College of San Mateo, and Skyline College. All three of our colleges are designated as Hispanic Serving Institutions enrolling approximately 33,000 students each academic year. San Mateo County Community College District has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on the San Mateo County Community College Districts Educational Services & Planning website.


Who We Want:
We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.


The Position:
Responsible to the Vice Chancellor of Facilities Planning, Maintenance Operations and Public Safety and under the direct supervision of the Chief/Director of Public Safety, this is technical work at the professional level providing technical support services to ensure public safety support systems are accessible to and functioning as designed to fulfill the requirements of the Public Safety team. Under general direction, a Public Safety Systems Manager is responsible for overseeing the selection and implementation of systems, reprogramming and refining programming as needed to effectively support operational requirements, maintaining team member access credentials to support systems, ensuring adequate training and retraining is provided for team members to effectively utilize such systems and facilitate or provide technical assistance, as needed, to the Public Safety staff. A high degree of independent judgment and creativity are required to resolve many minor and major problems when they occur. Consequences of errors in judgment will be costly in loss of essential systems used to support public safety operations, staff and student productivity, safe working and learning environments and critical data to ensure efficient operations, particularly in terms of the safety and security of the District. Public contact is moderate to extensive, primarily with staff, and for the purpose of providing technical assistance and advice. The Public Safety Systems Manager can direct the work of student assistants and other staff as assigned. This position requires an individual with excellent scheduling abilities, a customer-service driven work ethic, good communication and organizational skills, and the ability to remain focused with little or no direct supervision.

Primary systems for which the systems manager is responsible include; intrusion/duress/AED alarm systems, computer-aided dispatch system (CAD), records management system (RMS), lost and found records system, DPS UHF radio system, permit-less parking system, employee ID card/access controls and alarm monitoring system (ACAMS), DPS mobile phone/parking citation system, emergency mass notification system (RAVE), all internal DPS software systems, work with ITS on video surveillance and hardline phone systems, and other systems to support the effective, safe and efficient operation of Department of Public Safety operations at College and District properties.

All government employees are Disaster Service Workers as described in Section 3100 and 3109 of the CA Government Code. Public Safety duties during declared and undeclared emergencies will be assigned on a 24/7/365 basis


Duties and Responsibilities:
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

1. Communicates effectively with staff at all levels throughout the Colleges and District Office regarding major technology initiatives

2. Provides technical services to the District on a variety of public safety support system needs; assists in the development of vendor RFPs, service agreements, and procurements

3. Participates in designing and planning, and administering the installation of, all new construction or renovations with regard to public safety support systems, ensuring consistent nomenclature and programming and to include recommendations for changes to existing systems

4. Investigates and troubleshoots problems with public safety support systems and develops plans for additional upgrades or improvements. Contacts vendor provided support when necessary and ensures that problems are resolved in a timely manner

5. Ensures systems are optimized, team members access credentials are maintained, and systems are programmed appropriately to best support facilities operations

6. Monitors system licenses, service contracts, and support infrastructure, such as servers, operating systems and the like. Makes recommendations and oversees necessary replacements, upgrades, and reprogramming as needed

7. Serves as primary point of contact for vendors and contractors supporting and servicing facility support systems

8. Serves as primary contact with District Information Technology and Facilities staff on all public safety systems related matters

9. Provides extensive technical support and assistance to other staff; provides training as required to other staff and user personnel

10. Performs other duties as assigned


Minimum Qualifications:
A combination of education and experience equivalent to completion of a Bachelors degree with a major related to administration of justice, computer science, information systems, or network technology

Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff

Possession of a California Drivers license (or the ability to obtain one) and the ability to drive throughout the District and to off-site locations


Physical Requirements:
This classification requires sitting or standing for prolonged periods of time, dexterity of hands and fingers to operate a computer keyboard and mouse, the ability to lift and move objects up to 40 pounds; pulling, pushing, and reaching in order to perform the essential functions.


Equivalence to Minimum Qualifications:


Knowledge, Skills and Abilities:
1. Skills/experience in using a wide range of diverse computer performance and monitoring tools to analyze performance issues and make appropriate recommendations

2. Skill in analyzing system problems and identifying and expediently resolving them

3. Ability to quickly learn new technical skills and to maintain currency of acquired technical skills

4. Skill in effectively training non-technical personnel in technical areas and subjects

5. Skill in written and oral communication

6. Skill in communicating efficiently and effectively with persons from varying academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds

7. Knowledge of materials, equipment, tools and terminology used in systems maintenance work

8. Knowledge of public safety systems controls and procedures

9. Skill in understanding and giving oral and written instructions and directions

10. Ability to prepare correspondence to outside agencies and vendors

11. Ability to keep/maintain work records in an organized manner

12. Ability to work independently under minimum supervision

13. Ability to prioritize jobs and develop schedules

14. Ability to maintain cooperative relationships with those contacted in the course of duty

15. Ability to drive public safety vehicles

16. Ability to interface with administrators, local, state, and federal inspectors

17. Ability to work from drawings, sketches, and blueprints

18. Ability to assess completed work for standard of quality


Preferred Qualifications:


Benefits:
Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.


Open Date: 10/06/2020
First Review Date: 10/27/2020
Close Date:
Open Until Filled: Yes

Special Instructions Summary:
Required Application Materials
All applicants are required to submit:

1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).

2. A resume that details all relevant education, training, and other work experience.

3. A cover letter of no more than 3 pages that addresses the applicants cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff as well as the applicants qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:

SMCCCD Office of Human Resources
3401 CSM Drive, San Mateo, CA 94402
Tel.: (650) 574-6555
Fax:(650) 574-6574
Web Page: www.smccd.edu/hr


Conditions of Employment:
Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
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5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.


EEO Statement:
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.


Accommodations:
Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation request forms and a copy of the Americans with Disabilities Act applicant procedures are available in the Office of Human Resources.


Annual Security Report:
San Mateo County Community College Districts (SMCCCD) 2019 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2019 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2019 Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. The 2019 Annual Security Report is now available. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000.


To apply, visit: https://jobs.smccd.edu/





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