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Program Services Coordinator - Degree Audit
San Mateo County Community College District
Posting Number: 20141639S
Department: Transcript Evaluation Services DIST
Location: District Office
Position Number: 1C0546
Percentage of Full Time: 100%
FLSA: Non-Exempt (accrues overtime)
Months per Year: 12
If other, please specify:
Min Salary: $77,052 (annual)
Max Salary: $98,304 (annual)
Position Type: Classified Positions
Who We Are:
The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the Districts Strategic Plan, "success, equity, and social justice for our students are longstanding goals." The Districts "Students First" Strategic Plan is focused on "Student Success, Equity and Social Justice." We provide students with a rich and dynamic learning experience that embraces differences - emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at San Mateo County Community College District, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.
The College and the District:
The San Mateo County Community College District is home to Caada College, College of San Mateo, and Skyline College. All three of our colleges are designated as Hispanic Serving Institutions enrolling approximately 20,000 students each academic year. San Mateo County Community College District has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on the San Mateo County Community College Districts Educational Services & Planning website.
Who We Want:
We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community College District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.
Under direction, the Program Services Coordinator - Degree Audit, performs the evaluation of incoming transcripts and district coursework for awarding of degrees and certificates and maintaining functionality of the degree audit system to ensure accuracy of all aspects of the program. A high degree of independent judgment and creativity are required to adequately represent the college and program, to serve as a technical resource person for the program, and to design original program components and services. Public contact is extensive and includes students, staff, other educational institutions, community and business representatives, governmental agencies, and the general public for the purpose of exchanging program information and services. Consequences of errors in judgment can be costly in public relations, staff and employee time; however, management controls and prescribed procedures limit the risk of serious consequences. The Program Services Coordinator - Degree Audit can train and lead the work of other clerical staff, volunteers, and student assistants as assigned.
Duties and Responsibilities:
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.
- Exchanges information with students, faculty, staff, other educational institutions, governmental agencies, and the general public regarding policies and procedures, confidential and other records, and services, programs and activities
- Performs the complex and technical task of modifying, updating, and maintaining the computerized degree audit system
- Reviews performance metrics of the degree audit system to ensure accuracy, functionality and reliability
- Evaluates incoming academic transcripts for equivalent SMCCCD courses using ASSIST and CollegeSource
- Analyzes and authenticates course level, content, and unit values of transfer coursework
- Enters appropriate transfer equivalencies into the degree audit computer system
- Certifies fulfillment of degree, certificate, IGETC and CSUGE requirements
- Posts degrees and other information, such as academic honors, service learning, etc. on permanent academic records (transcripts)
- Generates graduation, certificate and other statistical reports as requested
- Processes credit by examination grades
- In consultation with departments and faculty, interprets and applies college catalog, district and college policies and procedures as related to degree and certificate requirements
- Recommends changes to the college catalog
- Updates and maintains procedural documentation of degree audit system
- Trains, schedules, and monitors the work of staff as assigned
- Provides assistance to staff with resolution of more complex issues
- Participates in college and district committee assignments
- Performs other related duties as assigned
- Bachelors degree in business administration, sociology, human resources, or a closely related field OR an equivalent combination of education and experience
- Successful experience of increasing responsibility, preferably in educational enrollment services
- Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff
- Experience with program planning, implementation, and evaluation
- Experience with training and leading the work of others
- Experience with research, formatting, assessment and preparation of data for reports and other materials
- Experience with the use of a variety of computer software to track and monitor data
- Demonstrated skills in oral and written communication, including public speaking
- Demonstrated skill in multi-tasking, prioritizing workloads, and working independently
- Demonstrated skill in working as part of a customer service team
This classification requires individual, small and large group interaction; patience, tact and sensitivity; good memory and attention to details; multiple-tasking and prioritization; flexibility and adaptability; data analysis and comparison; oral and written communication; and team work in order to perform essential functions.
Equivalence to Minimum Qualifications:
Knowledge, Skills and Abilities:
- Knowledge of community college courses, curriculum, graduation and transfer requirements; familiarity with community college credit evaluation policies and procedures
- Knowledge of state colleges and universities and general education requirements; knowledge of applicable and available community, business, governmental and educational resources
- Skill in establishing and maintaining respectful and sensitive working relationships with people who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds
- Skill in establishing and maintaining effective and efficient working relationships
- Skill in training, directing and coordinating the work of others
- Skill in interpreting and explaining rules, regulations, procedures and policies regarding transcript evaluation, graduation, degree and transfer requirements
- Skill in using a database and a variety of computer software to enter, modify, format and retrieve complex data
- Ability to analyze and solve computer program software issues
- Skill in oral communication, including public speaking
- Skill in written communication
- Skill in interviewing, assessment and evaluation
- Skill in researching, compiling, and formatting a variety of statistical and other data reports
- Ability to lead and participate in effective and efficient customer service work teams
- Ability to work independently with little direction, including the ability to prioritize assigned tasks
Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.
Open Date: 09/06/2023
First Review Date: 10/05/2023
Open Until Filled: Yes
Special Instructions Summary:
Required Application Materials All applicants are required to submit:
1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).
2. A resume that details all relevant education, training, and other work experience.
3. A cover letter of no more than 3 pages that addresses the applicants cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicants qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.
Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.
For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Web Page: https://smccd.edu/humanresources/
Conditions of Employment:
Prior to employment, the selected candidate will be required to complete the following:
1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.
Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our: Applicant Reasonable Accommodation Request Form
Annual Security Report:
San Mateo County Community College Districts (SMCCCD) 2022 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2022 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2022 Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. The 2022 Annual Security Report is now available. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000. The report includes information about criminal activity on our campuses, emergency procedures and resources.
To apply, visit: https://jobs.smccd.edu/
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